Without a website, you may be seriously impeding the growth of your physical business. If you’ve been in the business for a long time but only ever had one domain (web address), you might also consider to register domain name that can boost your overall reach and increase profit.
This article will list out some of the most practical benefits of eCommerce for your business regardless of its age.
Faster and easier customer interaction. Communication is a vital factor in every successful business. Communicating with customers boosts the chance of business success. eCommerce solutions help build better customer relationships by effectively managing how you interact with customers regarding orders, shipping, promotions, availabilities, news, and more.
You can exchange order-related messages with your customers, work on your email marketing solution, update customers on order status and shipping costs,or even create personalized email templates.
Better sales rep engagement. eCommerce allows an online order management solution that’s highly effective in allowing your sales reps to do the job faster, serve customer accounts better, and close deals efficiently. An eCommerce portal allows our sales reps to get orders directly and input them through your store. eCommerce also allows them to manage customers and generate sales reports, making customer and order management processes seamless. This process can be done on the fly, 24/7 on any device.
Streamlined order management. Order management tracks your shop orders and then manages important fulfillment processes for the orders. Online orders are typically more complex, so utilizing a good online order management solution dramatically reduces operational efficiency by relieving manual administrative work.
eCommerce portal lets you view customer order details,get and distribute customer messages about orders, send automated order status notifications, create PDF pick lists, and much more.
Quick invoicing. Online selling through an eCommerce portal automates the entire invoicing management process, making it super easy and saving the business time to do other important things. Your online storefront will be able to accept online/offline payments, integrate with 3rd party solutions (PayPal, Square, Stripe, Authorize.net, etc.)
Moreover, you can integrate with popular accounting systems, including QuickBooks, Xero, and FreshBooks automatically. These solutions will make accounting super easy and save you a great deal of time. You can also integrate with different third parties for sales and marketing, inventory, customer relationship management (CRM), shipping, and much more.
Quicker sales performance evaluation. Running and compiling sales reports is crucial for all businesses, but this task can be difficult to the point of being procrastinated with the most. ECommerce portal lets you easily track monthly business sales, assess customer sales reports, check sales rep performance and other product sales performance, or even create custom reports — all without pen and paper! More than the benefits already discussed above, eCommerce will also make the process of report management hassle-free.
An eCommerce solution is only possible if you have an eCommerce website. If you’re a startup or a purely physical business, your natural next step is to register a domain name and build a website with a reliable web host. An online store not only streamlines your business’s daily workflow processes and boosts efficiency but also makes your business easier to find and for new customer markets.